ADF Serveis Integrals de Càrrega, tu partner de logística en España.

CONTACTO

Ctra. Antiga de Valencia, 1 Pl. 1 (Mercabarnaflor) Sant Boi de Llobregat, Barcelona España (+34) 935 56 81 81 Lun-Viernes: 8:00 a 18:00 horas adfbcn@adfbcn.com

FAQ

We want to make life easy for you!

GENERAL QUESTIONS ABOUT ADF

Where is it located?

ADF is located at Mercabarna Flor. How to get there, click here.

What kind of services to we offer?

We work with any kind of procedures related to international trade operations, by air or sea, both in terms of transport documents, airway bills, bills of lading, declarations of hazardous goods, certificates vis à vis the Chamber of Commerce or consulates and customs documents.

Where is your warehouse for the delivery of international freight located?

EL CASTELL MONTJUIC, S.L. (for ADF)

Calle Miguel Hernandez, 110 (Zona Fira 2) 08908 L’HOSPITALET DE LLOBREGAT

Phone no.: 93-289.64.70
Service hours: from 8:30 a.m. to 1:30 p.m. and from 3:00 to 7:00 p.m.

What is an IATA Agent?

Air Freight agent authorized to act on behalf of the airlines of the International Air Transport Association (IATA), to issue international air transport contracts, charge freight, coordinate the loading and unloading of aircraft and carry out the necessary formalities with airport and customs authorities.

QUESTIONS ABOUT GOODS

Are my goods fully insured?

Unless we are instructed to do so, the goods are not fully insured. On request we can offer extensive door-to-door coverage, the cost being 0.35% of the insured value (maximum CIF value + 10%) with a minimum cost of €25. If not taken out, the goods travel with the minimum coverage of each means of transport, CMR, IATA coverage (up to a maximum of 20 USD x kg) by plane.

What if I have to claim insurance?

The essential thing is to report the claim in a timely manner to the company that delivers the cargo, cargo terminal at the airport, freight consolidator, carrier, etc., remembering to take photos of the damage, and if it is serious, request the assistance of an expert.

QUESTIONS ABOUT CARGO VOLUMES

What is volumetric weight?

The volumetric weight of a load is the space it occupies on the aircraft and it affects the cost of the shipment more than its actual weight.

How is the volume calculated?

In order to calculate the volume as accurately as possible, it is first essential to know the total dimensions of the shipment (length x width x height). So, the formula for calculating the volume is as straightforward as this:

Volume = length x width x height

Let’s look at an example: Assuming the overall dimensions of the boxes or packages are:

height: length 1.2 metres, width 1.00 metres, height: 1.5 metres

Then the cargo volume will be:

Vol. = length x width x height, Vol. = 1.20 m x 1.00 m x 1.50 m, Vol.= 1.8 m3

What is the volume-weight ratio?

Depending on the type of transport used, the weight-volume ratio will vary.

  • Air freight       1 m3 = 167 kg
  • Road freight   1 m3 = 333 kg
  • Sea freight     1 m3 = 1,000 kg

QUESTIONS ABOUT DOCUMENTATION

What is the SAD?

The SAD (Single Administrative Document) is necessary for the fulfilment of the customs formalities required for goods exchange operations. It also serves as a basis for the tax return and is a source of information.

What is the ATA Carnet?

A temporary admission document that allows your goods to travel beyond national borders. For more about the ATA Carnet, please click here.

QUESTIONS ABOUT MARITIME TRANSPORT

What does Full Container Load (FCL) mean?

Sending of full containers for a single client, with defined delivery times.

What does Less Container Load (LCL) mean?

The consolidated freight service offers the shipment of goods from various clients in a shared container, with defined delivery times.

¿Qué significa Embarques de Carga Proyecto?

A service for products requiring special handling that cannot be loaded into a standard container due to their large size.

What does Break Bulk mean?

A service for cargo that due to its weight and size specifications cannot be transported in standard containers.

What does Ro/Ro mean?

A service for cargo that due to its characteristics can be loaded and unloaded on a ship with tyres or rolling equipment, either by its own traction or with the help of specialized equipment.